Find Us
Our Surgery
Opening hours
8am-8pm daily, 365 days a year
Your feedback helps us to improve. To provide feedback, or should you need to make a complaint, please use the feedback form at the bottom of this page. Please note: the main service email address is for medical use only and feedback or complaints submitted there will not be actioned as quickly as needed.
Want to know more about the NHS App? Learn how to get the most out of the NHS App with the NHS’ helpful step-by-step videos. Watch here.
Contact Us
Location
Shakespeare Walk-in Centre
Burmantofts Health Centre
Cromwell Mount
Leeds
LS9 7TA
Phone
0113 8430185Social
Visit our pageAt Shakespeare Walk-in Centre we are an Advanced Clinical Practitioner led service providing treatment for minor illness for our local community. You do not need to call prior to attending and there is limited onsite patient parking, disabled access and facilities on site.
There are no pre-bookable appointments or remote consultations. This service is for patients of all ages who need treatment for common illness conditions that are too urgent to wait for a GP appointment but do not need emergency treatment at an A&E department. The service is walk in only. The service is for acute Minor illness presentations requiring a same day response.
Please note we do not provide:
Blood tests, Scans, Repeat Medication, Sick Notes, X-Rays
West Yorkshire Healthier Together Website
For parents seeking guidance on a range of child-related issues and illnesses, visit the Healthier Together website.
Translation service
If English is not your first language, or you have any other requirements, please ask at Reception to see if our translation service can help you. Please note that this is not always available straight away and may require an additional wait whilst a translator is sourced. This service is usually provided digitally rather than a translator attending in person.
Chaperones
Should you wish, patients are able to take someone into their appointment with them. However, should you wish someone to accompany you but do not have anyone with you, please ask at Reception if one of our team can act as a chaperone. Please note that we may also ask that a chaperone accompanies you in your meeting.
Car parking
Although we do have a car park to the front of the building, please note that it is quite small and shared with other services so a space cannot be guaranteed.
Policies
Please ask at Reception if you would like to see a copy of one of our policies.
Online services
Services
At Shakespeare Walk-in Centre we provide treatment for minor illness for our local community.
How our service works:
- Reception will take your details, ask a little bit about why you are here, give you an expected time to triage
- At Triage we will assess you and take your observations and either give you an expected waiting time to be seen by a clinician OR they will signpost you to the right service. You will be asked to see a clinician or you may be signposted to Minor Injuries Unit, GP, NHS dental via 111 or Sexual Health.
- If you have been asked to see a clinician please take a seat in the waiting area. You will be seen in order of clinical urgency/priority in the department. If you do not respond to the clinician you may be discharged.
- Once your wait time is over your name will be called. You will be assessed by a clinician where you will either receive treatment, be redirected to another service or be discharged back to your GP
Please note we do not provide:
- Blood tests
- Scans
- Repeat Medication
- Sick Notes
- X-Rays
What to expect
CQC Rating
Recommend us
Recommending our services at Shakespeare Walk-in Centre to family and friends is an important aspect. How likely are you to recommend our service to your friends and family if you need similar care or treatment?
How you can help us to improve
We hope that you had a great experience with us, but we are always open to feedback and to hear your thoughts on how we can improve. Should you need to, you can also raise any concerns or complaints with us using the button below. Your feedback.
Languages: Polish, Urdu, Arabic
Please register and take a seat. You may be required to wait. If you need a translator, please speak to Reception. Please note that sourcing a translator could mean you will need to wait longer until someone is available.
Po przybyciu na usługę porozmawiaj z jednym z naszych zespołów recepcyjnych. Zadają ci kilka pytań, aby dowiedzieć się, który klinicysta najlepiej ci pomóc. Być może będziesz musiał poczekać, aby je zobaczyć. Tłumacz może ci pomóc, ale może to oznaczać dodatkowe oczekiwanie, aż ktoś będzie dostępny.
جب آپ خدمت پر پہنچیں تو ، براہ کرم ہماری ایک استقبالیہ ٹیم سے بات کریں۔ وہ آپ سے کچھ سوالات پوچھیں گے کہ آپ کی مدد کرنے کے لئے کون سا معالج بہتر ہے۔ آپ کو ان کو دیکھنے کے لئے انتظار کرنے کی ضرورت پڑسکتی ہے۔ ایک مترجم آپ کی مدد کرنے کے قابل ہوسکتا ہے ، لیکن اس کا مطلب یہ ہوسکتا ہے کہ جب تک کوئی دستیاب نہ ہو۔
عندما تصل إلى الخدمة ، يرجى التحدث إلى أحد فريق الاستقبال لدينا. سوف يطرحون عليك بعض الأسئلة للتعرف على الطبيب الأفضل لمساعدتك. قد تحتاج إلى الانتظار لرؤيتهم. قد يتمكن المترجم من مساعدتك ، ولكن هذا قد يعني انتظارًا إضافيًا حتى يتوفر شخص ما.