Find Us
Our Surgery
Opening hours
Monday 8am – 10pm
Tuesday 8am – 10pm
Wednesday 8am – 10pm
Thursday 8am – 10pm
Friday 8am – 10pm
Saturday 8am – 10pm
Sunday 8am – 10pm
Your feedback helps us to improve. To provide feedback, or should you need to make a complaint, please use the feedback form at the bottom of this page. Please note: the main service email address is for medical use only and feedback or complaints submitted there will not be actioned as quickly as needed.
Translation Services: Please speak to a member of the Reception Team about our translation services.
Contact Us
Location
Sheffield Walk-in Centre
Rockingham House
Broad Lane
Sheffield
S1 3PB
Phone
0114 2412700Social
Visit our pageThe Sheffield Walk In Centre is situated in the main centre of Sheffield. The service is open 08:00-22:00 every day including bank holidays and weekends. A friendly walk-in service which is run by Advanced Clinical Practitioners. The service is located near to a number of small ‘pay and display’ car parks.
Illness: For patients who need treatment for common illness conditions that are too urgent to wait for a GP appointment but do not need emergency treatment at an A&E department.
Injuries: We are able to attend to very minor injuries such as small cuts and grazes, including lacerations and burns. We will also refer you for follow up treatment and minor injuries which require glueing or suturing.
Please Remember: Hospital emergency departments are for patients requiring emergency care for serious and life-threatening conditions. Please use the emergency department services carefully so they can best support those who need it most.
See below ‘Services‘ section for more guidance on what we can help you with.
Translation service
If English is not your first language, or you have any other requirements, please ask at Reception to see if our translation service can help you. Please note that this is not always available straight away and may require an additional wait whilst a translator is sourced.
Our Wellbeing Service
The site also runs a free and confidential Wellness service providing advice and listening support and signposting to local specialist services.
- Our Wellbeing Hub is managed by our Wellness Nurse, who has a wealth of knowledge and experience in health care needs other than physical health. Including anxiety and depression, COVID-19 related anxieties, and many different non-physical health-related needs.
- For the Wellbeing Hub, no appointment is required, but you can also call to book a wellbeing appointment slot, a video or a phone consultation.
- The Wellbeing service Hub is here to support and empower our community to address life’s challenges and meet their own wellbeing goals.
- The Wellness Nurse and the Patient Advisor work collaboratively with our patients and clinical staff to ensure that person-centred, compassionate care is provided to all patients.
Chaperones
Should you wish, patients are able to take someone into their appointment with them. However, should you wish someone to accompany you but do not have anyone with you, please ask at Reception if one of our team can act as a chaperone. Please note that we may also ask that a chaperone accompanies you in your meeting.
Policies
Please ask at Reception if you would like to see a copy of one of our policies.
South Yorkshire Healthier Together Website
For parents seeking guidance on a range of child-related issues and illnesses, visit the Healthier Together website.
Online services
Services
At Sheffield Walk-in Centre we provide treatment for minor injuries and minor illness for our local community.
If we are not able to help you with your particular request, we will signpost you to the correct provision. If you need to, please do ask for this information to be written down so that you know how to proceed.
Meet the team
Sheffield Walk-in Centre is run by a team of highly skilled Healthcare Practitioners.
Clinical Service Manager: Connor Lindsey
Service Co-ordinator: Julie Bramhall
The team are available should you feel you need to speak to them directly.
What to expect
When you arrive at the service, please report to Reception straight away. The Patient Navigator (Receptionist) will ask you a series of questions which helps them to understand what you need. You may also be assessed by one of our clinical team at this stage. This means that patients will be seen in order of urgency depending upon their symptoms. Please note that this system, called ‘triage’ means that someone that comes in after you may be seen before you.
Please remember that as this is an urgent care walk-in centre, there may be a requirement for you to wait. You will be seen by the member of our clinical team that is most applicable to helping you and your circumstance, this is not always a GP.
Snacks and drinks can be bought from machines in the waiting room, and patient toilets are available. Car parking is available at several ‘pay and display’ sites nearby, but please do allow yourself enough time when choosing which ticket to purchase.
CQC Rating
Recommend us
Recommending our services at Sheffield Walk-in Centre to family and friends is an important aspect. How likely are you to recommend our service to your friends and family if you need similar care or treatment?
How you can help us to improve
We hope that you had a great experience with us, but we are always open to feedback and to hear your thoughts on how we can improve. Should you need to, you can also raise any concerns or complaints with us using the button below. Your feedback
Friends & Family Test
How would you rate your experience with us today? To submit any feedback click here.
Languages: Chinese, Arabic, Urdu
当您到达服务时，请与我们的一个接待团队交谈。他们会问您一些问题，以解决哪个临床医生最好为您提供帮助。您可能需要等待看到它们。翻译人员可能能够为您提供帮助，但这可能意味着要等到有人可用。
جب آپ خدمت پر پہنچیں تو ، براہ کرم ہماری ایک استقبالیہ ٹیم سے بات کریں۔ وہ آپ سے کچھ سوالات پوچھیں گے کہ آپ کی مدد کرنے کے لئے کون سا معالج بہتر ہے۔ آپ کو ان کو دیکھنے کے لئے انتظار کرنے کی ضرورت پڑسکتی ہے۔ ایک مترجم آپ کی مدد کرنے کے قابل ہوسکتا ہے ، لیکن اس کا مطلب یہ ہوسکتا ہے کہ جب تک کوئی دستیاب نہ ہو۔
عندما تصل إلى الخدمة ، يرجى التحدث إلى أحد فريق الاستقبال لدينا. سوف يطرحون عليك بعض الأسئلة للتعرف على الطبيب الأفضل لمساعدتك. قد تحتاج إلى الانتظار لرؤيتهم. قد يتمكن المترجم من مساعدتك ، ولكن هذا قد يعني انتظارًا إضافيًا حتى يتوفر شخص ما.